Cookie Policy
Last updated: November 2025
This Cookie Policy explains how Calista Platform ('Calista', 'we', 'us', or 'our') uses cookies and similar technologies when you visit our website calista.mx and use our real estate platform services in Mexico.
What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They contain information that is transferred to your device's hard drive. Cookies help us remember your preferences, understand how you use our platform, and provide you with a personalized real estate search experience in Mexico.
How We Use Cookies
At Calista, we use cookies to enhance your experience on our Mexican real estate platform. This includes: remembering your search preferences (location, price range, property type), keeping you logged in to your account, analyzing traffic patterns to improve our services, personalizing property recommendations, and providing relevant real estate content based on your browsing behavior.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality, including security, authentication, and access to private areas. Without these cookies, our platform cannot function properly.
- Functional Cookies: Remember your preferences and choices (such as language, region, and search filters) to provide a more personalized experience.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our real estate platform.
- Marketing Cookies: Used to deliver advertisements relevant to you and your interests. They also limit the number of times you see an ad and help measure the effectiveness of our marketing campaigns.
We use several types of cookies on our platform:
Third-Party Cookies
- Google Analytics: Helps us analyze website traffic and user behavior to improve our services.
- Social Media Platforms: Facebook, Instagram, and LinkedIn may set cookies when you interact with our social media features.
- Real Estate Portals: Partner websites may use cookies to track property listings and user interactions.
Our website uses various third-party services that may set their own cookies:
These third-party cookies are governed by the respective privacy policies of these services, not our Cookie Policy.
Cookie Duration and Management
- Session Cookies: Expire when you close your browser
- Persistent Cookies: Remain on your device for a set period or until deleted
- Browser Settings: Adjust your browser preferences to accept, reject, or delete cookies
- Cookie Preferences: Use our cookie consent banner to manage your preferences
- Opt-Out Tools: Use industry opt-out tools for advertising cookies
Cookies have different lifespans:
You can control and manage cookies in several ways:
Please note that disabling certain cookies may affect your ability to use some features of our real estate platform.
Mexican Legal Compliance
- Provide clear information about the cookies we use and their purposes
- Obtain your consent before placing non-essential cookies
- Allow you to manage your cookie preferences
- Ensure appropriate security measures for cookie data
- Cooperate with Mexican data protection authorities as required
Calista Platform complies with Mexican data protection laws, including the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its regulatory provisions. We:
Our cookie practices are designed to protect your privacy while complying with applicable Mexican laws and regulations.
International Data Transfers
Some of our third-party service providers may process cookie data outside of Mexico. When this occurs, we ensure appropriate safeguards are in place to protect your personal information, including standard contractual clauses or other legally recognized transfer mechanisms under Mexican law.
Your Rights and Choices
- Access information about the cookies we use
- Manage your cookie preferences
- Withdraw consent for non-essential cookies
- Request deletion of certain cookie data
- File a complaint with the Mexican data protection authority (INAI) if you believe your rights have been violated
Under Mexican law, you have the right to:
To exercise these rights, please contact us using the information provided below.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: info@calista.mx
Address: Calista Platform, Mexico
We will respond to your inquiries within 15 business days as required by Mexican law.
Have Questions About Our Cookie Policy?
We're here to help with any questions about our use of cookies and your privacy.